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Alp Hotel Masella

Peu De Pistes, S/n, 17538, Alp
Peu De Pistes, S/n, 17538, Alp
Map
7.1 km from the city centre
7.7
Good
Based on 86 reviews
7.7
Good
Based on 86 reviews

Check-in times and other important info

About the accommodation

Surrounded by forests and high mountain peaks, the traditional hotel is located at the foot of the Pla de Masella ski slopes in the Catalan Pyrenees. Puigcerdà can be reached in a short drive, other ski areas in Andorra and France are easily accessible. The vibrant city of Barcelona is about 150 km away. This accommodation is a perfect holiday spot for couples and families with children, both in summer and winter. The bedrooms renovated in 2002 are comfortable, furthermore, in the winter time, the accommodation is an ideal place for skiing and snowboarding, while during the summer, it is a popular place for hiking, mountain biking, rafting, horseback riding and hot air balloon rides.

Certain services listed in the accommodation description may be of extra charge. Please check with the reception desk upon arrival. This information imodation.
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Accommodation services

Main Areas

24 h reception
Heating
Lift
Adapted for people with reduced mobility

Restaurant

Restaurant
Bar
Breakfast (Buffet)
Lunch (Buffet)
Dinner (Buffet)
Gluten-free food on request
Dairy-free milk on request

Main Hotel Services

Meeting Room
Games room
Loungers

Pets

Not Pet-Friendly

SPA

Sauna

Car Park

There are car park areas (public or private) near the accommodation. They can be paid.
No Car Park Available

Services

Garden
Balcony
Ping Pong
Pool table
Zona de juegos
Football pitch

Children and animation

Children's Club
Adult Entertainment
Children entertainment

Swimming pools

Outdoor Pool (summer)
Children's pool (summer season).

Wifi and Internet

Free Wi-Fi

Baby cribs

Free Baby Cot (on request)

Room services

Room Services

TV
Telephone
Hairdryer
Heating

Bathroom

Bathtub
Toilet

Our customer reviews

7.7
Good
Based on 86 reviews
Our customers reviews have been verified
7.7 Maria ArÁnzazu traveled solo Traveled in March, 2022 The friendliness and disposition of employees and services
La amabilidad y disposición de empleados y servicios
Smell of tobacco.
Olor a tabaco.
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8 Francisco Javier Travelled in family Traveled in February, 2022 Perfect to enjoy with the family with small children, since it has the sky slopes right in front of the main door of the hotel. Climatized pool. Correct food vs hotel category. Family activities.
Perfecto para disfrutar con la familia con niños pequeños, ya que tiene las pistas de sky justo delante de la puerta principal del hotel. Piscina climatizada. Comida correcta vs categoría hotel. Actividades familiares.
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8.3 Laura Travelled in family Traveled in February, 2022 I liked the location, proximity to the ski resort. Very friendly staff and everything very correct.
Me ha gustado la ubicación, proximidad con la estación esquí. Personal muy amable y todo muy correcto.
There were many families with children and the dining room at breakfast made you fly for everything and a lot of noise. At night children running through the corridors. A bit messy.
Habían muchísimas familias con niños y el comedor en el desayuno hacías volá para todo y mucho ruido. Por la noche los niños corriendo por los pasillos. Un poco barullero.
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9 Clara Travelled in couple Traveled in February, 2022 The location of the hotel is spectacular and the rooms have a bathtub, which is great for a 3 * hotel. Very friendly staff.
La localització de l'hotel és espectacular i les habitacions tenen banyera, el qual està molt bé per un hotel de 3*. El personal molt amable.
The food left a lot to be desired and they have no options without meat. The hotel is in front of the slopes of Masella but you have to pick up your ski pass at La Molina, so you have to take the car anyway.
El menjar deixava molt a desitjar i no tenen opcions sense carn. L'hotel està davant de pistes de Masella però s'ha d'anar a recollir el forfait a la Molina, per tant s'ha d'agafar el cotxe igualment.
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7.7 Jose Luis Travelled in family Traveled in February, 2022 The proximity to slopes
La cercania a pistas
It does not have underground parking.
No tiene parking subterraneo.
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8.3 Rafel Travelled in family Traveled in February, 2022 Excellent situation and the staff is very friendly and attentive, offering solutions to each query and/or mishap.
Situación excelente y el personal es muy amable y atento ofreciéndote soluciones a cada consulta i/o contratiempo.
Perhaps excessive heat in the room but that is solved by having windows, and wearing short pajamas.
Quizas excesivo calor en la habitación pero eso se soluciona habriendo ventanas, y con pijama corto.
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4.8 Jonas Travelled in couple Traveled in January, 2022 It is very well located. And very friendly service.
Esta muy buen ubicado. Y el servicio muy simpático
There is a lot of noise. The walls look like cardboard. It is impossible to sleep. And it is full of children running around the hotel and the noise is exaggerated. The breakfast food was correct and very basic.
Hay muchísimo ruido. Las paredes parecen de cartón. Es imposible dormir. Y esta lleno de niños corriendo por todo el hotel y el ruido es exagerado. La comida del desayuno era correcto y muy básica.
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9 Juan Carlos Traveled with friends Traveled in December, 2021 Friendliness of the staff, good service, easy access that they keep clear of snow, unbeatable location, very clean
Amabilidad del personal, buen servicio , fácil acceso que mantienen limpio de nieve, situación inmejorable, muy limpio
Nothing in particular
Nada en particular
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7 Laura Travelled in couple Traveled in April, 2021 Location at the foot of the slopes
Localización a pie de pistas
Single beds and uncomfortable mattresses, very hot in the room without the possibility of turning off the heating
Camas individuales y colchones incómodos, mucha calor en la habitación sin posibilidad de apagar la calefacción
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4.7 Enrique Travelled in couple Traveled in April, 2021 The attention of the staff both in reception and in the dining room
La atención del personal tanto en recepción como en el comedor
The bathroom needs an urgent renovation. And heat is passed even having closed the radiator
El baño necesita una reforma urgente. Y se pasa calor aún habiendo cerrado el radiador
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9.3 Jaume Travelled in couple Traveled in April, 2022
9 Benjamin Travelled in family Traveled in February, 2022
7 Maria Travelled in couple Traveled in February, 2022
Our customer reviews
7.7
Good
Based on 86 reviews
Our customers reviews have been verified
Room facilities

Frequently asked questions about Alp Hotel Masella

Where can I park at Alp Hotel Masella?

If you stay at Alp Hotel Masella you have the following parking possibilities (subject to availability):
  • There are parking areas (public or private) close to the accommodation. There may be a charge for these.
  • No car park available

Does the Alp Hotel Masella have wifi connection?

The Alp Hotel Masella offers free Wi-Fi throughout the hotel.

Can I stay with a pet at Alp Hotel Masella?

Pets are not allowed at Alp Hotel Masella.

Is there children's cots available at Alp Hotel Masella?

The Alp Hotel Masella has free cots available at the hotel (please request before your trip).

Does the Alp Hotel Masella have a swimming pool?

Yes, Alp Hotel Masella has a swimming pool (this service could have an extra fee). Here you have more info about the swimming pool and other facilities.
  • Children's pool (summer season).
  • Outdoor swimming pool (summer season)

Does the Alp Hotel Masella have a 24h reception?

Yes, Alp Hotel Masella has a 24-hour reception.

Is there heating in Alp Hotel Masella?

Yes, Alp Hotel Masella has heating in the common areas.

Is @Alp Hotel Masella adapted for people with reduced mobility?

Yes, Alp Hotel Masella is adapted for people with reduced mobility.