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Alp Hotel Masella
Peu De Pistes, S/n, 17538, Alp
Hotel Information     Services    

Surrounded by forests and high mountain peaks, the traditional hotel is located at the foot of the ski slopes of Pla de Masella in the Catalan Pyrenees. Puigcerdà can be reached in a short drive, other ski areas in Andorra and France are easily accessible. The vibrant city of Barcelona is about 150 km away. This accommodation is a perfect vacation spot for couples and families with children, both in summer and winter. Rooms renovated in 2002 are comfortable, and guests will appreciate the indoor pool, gym and sauna. In the winter season, the accommodation is an ideal place to practice skiing and snowboarding, while during the summer, it is a popular place for hiking, mountain biking, rafting, horseback riding and hot-air ballooning.

Some of the detailed services may be paid. You can check their rates directly at the establishment. This information is subject to changes by the accommodation.

  • Check in: from 16:00h.
  • Check out: before 12:00h.
  • Breakfast schedule: From 08:00 a.m. to 10:00 p.m.
  • Lunch schedule: From 1:00 p.m. to 3:00 p.m.
  • Dinner schedule: From 8:00 p.m. to 10:00 p.m.
  • Price of cots: Free (upon request and availability)
  • Access to the sauna: € 3 per person
  • Safe: Deposit of € 10.
24h reception
Restaurant
Bar
Heating
Meeting Room
Not Pet-Friendly
Sauna
Fitness Centre
Indoor swimming pool
Games room
Public Car Park (available near the accommodation)
Elevator
Garden
Balcony
Children's Club
No Car Park Available
Breakfast (Buffet)
Lunch (Buffet)
Dinner (Buffet)
Outdoor Pool (summer)
Adult Entertainment
Children Entertainment
Free Wi-Fi
Ping Pong
Pool table
Loungers
Children's pool (summer season).
Zona de juegos
Gluten-free food on request
Dairy-free milk on request
Free Baby Cot (on request)
Suitable for those with reduced mobility
Football pitch
TV
Bathtub
Telephone
Toilet
Hairdryer
Heating
Peu De Pistes, S/n 17538 Alp
Customer reviews of Alp Hotel Masella
Average rating
6.9
45 reviews
10 0
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Note detail:
Rooms
6.4 / 10
Hotel Facilities
7.2 / 10
Cleanliness
7.1 / 10
Food Quality
5.9 / 10
Staff
8.2 / 10
Price
6.8 / 10
Recommended for:
Single Party
5%
Young couples
15%
Senior couples
9%
Families
45%
Friends
28%
No response
2%
Wi-Fi in the hotel:
Free Wi-Fi
Rated: 7.2 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
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We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Alp Hotel Masella (showing @@mostrades@@ most recent from 45).

NS/NC
Rated
6
Travelled in January 2020
This review has been translated  
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"The horrible triple bed the mattress is more they are bunk beds for a triple, the food is not much variation to choose the good staff"

J

NS/NC
Rated
7
Travelled in December 2019
This review has been translated  
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"Location, proximity to the slopes"
"Small rooms, lack of heating"

Elena

NS/NC
Rated
7.3
Travelled in April 2019
This review has been translated  
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"The staff is very attentive and friendly. The equipment of children's animation excellent many thanks for your affection"
"Maybe the worst is the food, I understand that it is economical but maybe less variety and better quality would give better results"

Sergio

NS/NC
Rated
6.3
Travelled in March 2019
This review has been translated  
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"Near the tracks"
"General heating throughout the hotel, you can not discriminate or plant, of course you can not turn off by room. We slept in March with the window open and only with the sheet. What heat! What an energy waste! - carpet everywhere = go sparkling to everyone and everything you touch. - facilities, in general, old."
These customers have rated the accommodation but haven't made a specific comment:

Jose

of NS/NC
Rated
7.7
Travelled in December 2019

Adrià

of Barcelona
Rated
7.7
Travelled in December 2019

Ruben

of NS/NC
Rated
5.8
Travelled in December 2019

Carolina

of Barcelona
Rated
8.3
Travelled in December 2019

Teresa

from Valencia
Rated
4.2
Travelled in March 2019
This review has been translated  
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"Proximity to tracks"
"The cleaning leaves a lot to be desired, we had to ask to please clean the dust, which after 4 days accumulated noticeably and the bathroom, at night there were still remains in the pile and did not replace glasses or other objects used."

Carlos

NS/NC
Rated
5.3
Travelled in March 2019
This review has been translated  
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"Proximity to tracks and wifi"
"Saturated with groups of students, leakage of water in the bathroom that took 3 days to attend, showing that the cleaning was superficial, as they did not pick up the paper we had on the floor in the area of the leak."

Natalia

from Tarragona
Rated
5.7
Travelled in February 2019
This review has been translated  
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"The situation is excellent"
"At 9:15 p.m. There is food that is not replenished at the buffet, although the dinner schedule ends at ten."
These customers have rated the accommodation but haven't made a specific comment:

Marta

of NS/NC
Rated
7.3
Travelled in April 2019

Sergio

of Tarragona
Rated
6.3
Travelled in February 2019

Daniel

NS/NC
Rated
9.3
Travelled in December 2018
This review has been translated  
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"The professionalism of the staff, the facilities and how welcoming it is"
"The shortage of double beds and the wifi did not work well"

Hervé

from Gironde
Rated
8
Travelled in April 2018
Automatic translation from french  
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"The welcome, the friendliness of the staff, the comfort of the room (even for three adults). The breakfasts and meals, choice and quality were at the rendezvous."

Ignacio

from Barcelona
Rated
5.3
Travelled in February 2018
This review has been translated  
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"Bar service open until 1AM and costume service for showering after skiing on the day of check out."
"The dinner schedule is from 20 a.m. To 10:00 p.m., when the days of night skiing the slopes are open until 9.30 p.m. And you have to stop skiing before closing time to eat. Being a hotel destined to skiers, they should take into account the schedules of the services and be efficient to attend the passengers since we were 45 minutes to do the check out losing hours of skiing."
These customers have rated the accommodation but haven't made a specific comment:

Marta

of Barcelona
Rated
8
Travelled in December 2018

Alvaro

of NS/NC
Rated
8.7
Travelled in April 2018

Alvaro

of NS/NC
Rated
7.3
Travelled in February 2018

Adriana

of NS/NC
Rated
7.7
Travelled in February 2018

Catalina

from Barcelona
Rated
9
Travelled in January 2018
This review has been translated  
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"Close to the slopes. Balcony in the room. Excellent food"
"It would be necessary to install coffee and beverage machine for when the bar is closed"
These customers have rated the accommodation but haven't made a specific comment:

Xavier

of NS/NC
Rated
7.7
Travelled in February 2018

Pau

of NS/NC
Rated
6
Travelled in February 2018

Albert

of Tarragona
Rated
7.7
Travelled in January 2018

Sonia

of NS/NC
Rated
8
Travelled in January 2018
+ See Comments

AndrÉs

from Valencia
Rated
7.7
Travelled in December 2017
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"The good service and attention by the employees of the hotel, all very kind and friendly."
"When there are not many people in the hotel, the buffet service is very scarce for what it costs. On the other hand, when there are people, the food is great"

Eva

NS/NC
Rated
8.3
Travelled in December 2017
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"The catering staff is great, attentive, nice and the food great !!"
"The reception staff completely inefficient and unpleasant"

Andreu

from Barcelona
Rated
8
Travelled in March 2017
This review has been translated  
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"Very comfortable beds, updated hotel is very close to the ski resort, entertainment for children and correct food."
"Difficult parking and noise from other rooms are heard."
These customers have rated the accommodation but haven't made a specific comment:

Miguel

of Valencia
Rated
9.3
Travelled in December 2017

Ivan

of NS/NC
Rated
8
Travelled in December 2017

David

of Valencia
Rated
7.7
Travelled in March 2017

Iglan

of Barcelona
Rated
5.8
Travelled in March 2017

Eva

NS/NC
Rated
8.7
Travelled in March 2017
This review has been translated  
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"I was surprised very positively. Spacious, good considering it is buffete, animaciion for children and excellent track next meal!"
"Parquing not available and according to the time you arrive is hard to find parking."

Luis

from Tarragona
Rated
7.7
Travelled in March 2017
This review has been translated  
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"Activities for children"
"The rooms are nothing soundproofed and listen to the side all that talk in the rooms, the cistern of services makes an incredible noise of all the rooms."

Jaume

from Barcelona
Rated
5.7
Travelled in February 2017
This review has been translated  
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"Closeness to ski, professional staff, proper food."
"Value for money. A little expensive."
These customers have rated the accommodation but haven't made a specific comment:

Alejandro

of NS/NC
Rated
8
Travelled in February 2017

Emeline

of Castellón
Rated
8.7
Travelled in January 2017

Miquel

of NS/NC
Rated
8.3
Travelled in January 2017

Sara

NS/NC
Rated
6.3
Travelled in January 2017
This review has been translated  
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"The view from the terrace and the proximity to the track 2min"
"We had half board, but traffic issue arrived late for dinner. Call to warn in time, and they said they would keep a cold dinner .... Upon arriving there we find a plate that had: a handful of pasta, a "salad" two slices of tomte and four lettuce leaves, a slice of ham, and two chicken drumsticks. All cold, dinner a disaster over cutrez. Everything else very well but excelled at dinner ... At least could have left us a microwave to heat the food. Repetiria but only'd take breakfast."

Adrian

from Barcelona
Rated
8.7
Travelled in January 2017
This review has been translated  
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"Located 2 minutes walk from tracks. Friendly staff. Variety and quality of restaurant food, with buffet."
"Room a little small, with little storage room for clothes and belongings."
+ See Comments

Xurxo

NS/NC
Rated
5.7
Travelled in December 2016
This review has been translated  
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"Really geared for schools trips. If you go to the hotel you have to accept the ruckus and normal crying that age. Average room, nothing fancy. The first morning there was light throughout the hotel, so we could not even drink coffee or take a shower ... Nice and attentive staff."
"The proximity to the slopes"
These customers have rated the accommodation but haven't made a specific comment:

Marti

of NS/NC
Rated
7.3
Travelled in December 2016

Paula

of NS/NC
Rated
9
Travelled in December 2016
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Distance

La Molina - La Molina
Distance from slopes
6.5 km
11 min
Molina+Masella - La masella
Distance from slopes
631 m
8 min
Masella - La masella
Distance from slopes
648 m
8 min
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