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Alp Hotel Masella

Peu De Pistes, S/n, 17538, Alp
Hotel Information     Services    

Info 

Surrounded by forests and high mountain peaks, the traditional hotel is located at the foot of the Pla de Masella ski slopes in the Catalan Pyrenees. Puigcerdà can be reached in a short drive, other ski areas in Andorra and France are easily accessible. The vibrant city of Barcelona is about 150 km away. This accommodation is a perfect holiday spot for couples and families with children, both in summer and winter. The bedrooms renovated in 2002 are comfortable, furthermore, in the winter time, the accommodation is an ideal place for skiing and snowboarding, while during the summer, it is a popular place for hiking, mountain biking, rafting, horseback riding and hot air balloon rides.

Certain services listed in the accommodation description may be of extra charge. Please check with the reception desk upon arrival. This information imodation.


Please note that the restaurant may change its services at any time without prior notice.

More Info

  • Check in: from 16:00h.
  • Check out: before 12:00h.
  • Breakfast schedule: From 08:00 a.m. to 10:00 p.m.
  • Lunch schedule: From 1:00 p.m. to 3:00 p.m.
  • Dinner schedule: From 8:00 p.m. to 10:00 p.m.
  • Price of cots: Free (upon request and availability)
  • Access to the sauna: € 3 per person
  • Safe: Deposit of € 10.

Services

Hotel Services
  • 24 h reception
  • Restaurant
  • Bar
  • Heating
  • Meeting Room
  • Not Pet-Friendly
  • Sauna
  • Games room
  • Public Car Park (available near the accommodation)
  • Lift
  • Garden
  • Balcony
  • No Car Park Available
  • Outdoor Pool (summer)
  • Free Wi-Fi
  • Ping Pong
  • Pool table
  • Loungers
  • Children's pool (summer season).
  • Zona de juegos
  • Gluten-free food on request
  • Dairy-free milk on request
  • Free Baby Cot (on request)
  • Adapted for people with reduced mobility
  • Football pitch

Room Services
  • TV
  • Bathtub
  • Telephone
  • Toilet
  • Hairdryer
  • Heating

Our Top Deals for Alp Hotel Masella

La Collada Spa    
Hotels in the Pyrenees    
Peu De Pistes, S/n 17538 Alp
Customer reviews of Alp Hotel Masella
Score
7.5

69 Reviews
10 0
100% verified!
Want to know more?
Note detail:
Rooms
6.8 / 10
Hotel Facilities
7.7 / 10
Cleanliness
7.9 / 10
Food Quality
6.5 / 10
Staff
8.9 / 10
Price
7.3 / 10
Recommended for:
Single Party
7%
Young couples
15%
Senior couples
11%
Families
39%
Friends
27%
No response
3%
Wi-Fi in the hotel:
Free Wi-Fi
Score: 7.5 / 10

 Who writes the reviews?
All comments are posted by real Esquiades.com customers.
 How can I post my opinion?
Easy and quick. After your ski holiday, you'll receive our survey via e-mail.
 And...
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We have translated all of our customers comments with Google Translate so that you can read about everybody's experiences.
Read reviews from Alp Hotel Masella (showing @@mostrades@@ most recent from 69).

Laura

NS/NC
Score
7
Travelled in April 2021
This review has been translated  
"Location at the foot of the slopes"
"Single beds and uncomfortable mattresses, very hot in the room without the possibility of turning off the heating"

Enrique

NS/NC
Score
4.7
Travelled in April 2021
This review has been translated  
"The attention of the staff both in reception and in the dining room"
"The bathroom needs an urgent renovation. And heat is passed even having closed the radiator"
These customers have rated the accommodation but haven't made a specific comment:

Gabriel

of NS/NC
Score
9
Travelled in March 2021

Alejandro

of NS/NC
Score
6
Travelled in April 2021

Laura

of NS/NC
Score
10
Travelled in April 2021

Meri

of Barcelona
Score
8
Travelled in April 2021

Ann

NS/NC
Score
4.8
Travelled in April 2021
This review has been translated  
"The girl at the reception who checked us in."
"The dinner thing was fireworks. We hadn't eaten so bad in years ..."

Alex

NS/NC
Score
7.3
Travelled in March 2021
This review has been translated  
"The location is excellent next to the slopes and all the staff in general were very friendly and helpful."
"The food is of little variety and precooked in appearance."

Silvia

NS/NC
Score
8.3
Travelled in March 2021
This review has been translated  
"The attentive and very nice and friendly staff. The buffet with little variety but of quality, more than enough."
"That there is no thermostat in the rooms, the temperature is set centrally by the hotel and for my taste a bit cold. A degree or 2 more of heating would be better because both in the rooms and in common areas we spend some cool."
These customers have rated the accommodation but haven't made a specific comment:

Raquel

of NS/NC
Score
7.3
Travelled in April 2021

Mario

of Barcelona
Score
7.7
Travelled in March 2021

Jaume

of NS/NC
Score
8.7
Travelled in March 2021

Selene

NS/NC
Score
4.8
Travelled in March 2021
This review has been translated  
"Covid theme very well"
"The rooms, you could hear all no privacy."

Alberto

NS/NC
Score
8.3
Travelled in March 2021
Automatic translation from catalan  
"The service and proximity"
"Everything is heard in the rooms."

Sergi

NS/NC
Score
6.7
Travelled in March 2021
This review has been translated  
"Proximity tracks."
"Dining room capacity and ventilation, distance between tables."

Carles

NS/NC
Score
6.3
Travelled in March 2021
Automatic translation from catalan  
"Very friendly and attentive staff, 2 minutes from La Masella station, very large living room with enough space and billiards, table football, different game tables, .... Due to the Covid pool facilities , spa and gym could not be used"
"The cleaning of the room was very bad, the first day they did not do it to us, nor did they change the towels, the rest of the week they never cleaned !!! Just change of towels and make the beds, nothing to clean, all the shampoo and gel envelopes and everything else to pick up and they were left soft cloth on toilet,"

Jordi

NS/NC
Score
8.7
Travelled in March 2021
Automatic translation from catalan  
"THE SERVICE"
"HOTEL SERVICES NOT AVAILABLE .... SUCH AS THE INDOOR POOL WHICH WAS CLOSED"

Lorenza

NS/NC
Score
8.7
Travelled in March 2020
Automatic translation from catalan  
"The availability of the staff, the comfort of the room and its mountain view."
"The quality of the breakfast, especially the coffee."

David

from Girona
Score
9.3
Travelled in January 2020
This review has been translated  
"The proximity to tracks.Buffet, good food."
"You should have reserved parking for customers."

NS/NC
Score
6
Travelled in January 2020
This review has been translated  
"The horrible triple bed the mattress is more they are bunk beds for a triple, the food is not much variation to choose the good staff"
These customers have rated the accommodation but haven't made a specific comment:

Rubén

of NS/NC
Score
10
Travelled in December 2020

Esther

of NS/NC
Score
7.7
Travelled in February 2020

Emeline

NS/NC
Score
8.7
Travelled in January 2020
This review has been translated  
"Super value for money! Comfortable rooms The hotel is very well located, right at the foot of the slopes."
"You can't turn down the heat and it was very hot. Insulation a little light, the neighbors are heard a little."

Simo

NS/NC
Score
9
Travelled in January 2020
"The hotel was great given its location being next to the ski resort."
"There were some trouble with the ski lifts on the first day, and we would not be compensated for not being able to use half of the slopes but that's another story."

J

NS/NC
Score
7
Travelled in December 2019
This review has been translated  
"Location, proximity to the slopes"
"Small rooms, lack of heating"

Elena

NS/NC
Score
7.3
Travelled in April 2019
This review has been translated  
"The staff is very attentive and friendly. The equipment of children's animation excellent many thanks for your affection"
"Maybe the worst is the food, I understand that it is economical but maybe less variety and better quality would give better results"

Sergio

NS/NC
Score
6.3
Travelled in March 2019
This review has been translated  
"Near the tracks"
"General heating throughout the hotel, you can not discriminate or plant, of course you can not turn off by room. We slept in March with the window open and only with the sheet. What heat! What an energy waste! - carpet everywhere = go sparkling to everyone and everything you touch. - facilities, in general, old."
These customers have rated the accommodation but haven't made a specific comment:

Jose

of NS/NC
Score
7.7
Travelled in December 2019

Adrià

of Barcelona
Score
7.7
Travelled in December 2019

Ruben

of NS/NC
Score
5.8
Travelled in December 2019

Carolina

of Barcelona
Score
8.3
Travelled in December 2019

Teresa

from Valencia
Score
4.2
Travelled in March 2019
This review has been translated  
"Proximity to tracks"
"The cleaning leaves a lot to be desired, we had to ask to please clean the dust, which after 4 days accumulated noticeably and the bathroom, at night there were still remains in the pile and did not replace glasses or other objects used."

Carlos

NS/NC
Score
5.3
Travelled in March 2019
This review has been translated  
"Proximity to tracks and wifi"
"Saturated with groups of students, leakage of water in the bathroom that took 3 days to attend, showing that the cleaning was superficial, as they did not pick up the paper we had on the floor in the area of the leak."

Natalia

from Tarragona
Score
5.7
Travelled in February 2019
This review has been translated  
"The situation is excellent"
"At 9:15 p.m. There is food that is not replenished at the buffet, although the dinner schedule ends at ten."
These customers have rated the accommodation but haven't made a specific comment:

Marta

of NS/NC
Score
7.3
Travelled in April 2019

Sergio

of Tarragona
Score
6.3
Travelled in February 2019

Daniel

NS/NC
Score
9.3
Travelled in December 2018
This review has been translated  
"The professionalism of the staff, the facilities and how welcoming it is"
"The shortage of double beds and the wifi did not work well"

Hervé

from Gironde
Score
8
Travelled in April 2018
Automatic translation from french  
"The welcome, the friendliness of the staff, the comfort of the room (even for three adults). The breakfasts and meals, choice and quality were at the rendezvous."

Ignacio

from Barcelona
Score
5.3
Travelled in February 2018
This review has been translated  
"Bar service open until 1AM and costume service for showering after skiing on the day of check out."
"The dinner schedule is from 20 a.m. To 10:00 p.m., when the days of night skiing the slopes are open until 9.30 p.m. And you have to stop skiing before closing time to eat. Being a hotel destined to skiers, they should take into account the schedules of the services and be efficient to attend the passengers since we were 45 minutes to do the check out losing hours of skiing."
These customers have rated the accommodation but haven't made a specific comment:

Marta

of Barcelona
Score
8
Travelled in December 2018

Alvaro

of NS/NC
Score
8.7
Travelled in April 2018

Alvaro

of NS/NC
Score
7.3
Travelled in February 2018

Adriana

of NS/NC
Score
7.7
Travelled in February 2018
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Distance

La Molina - La Molina
Distance to slopes
6.5 km
11 min
Molina+Masella - La masella
Distance to slopes
631 m
8 min
Masella - La masella
Distance to slopes
0.6 km
2 min
La Collada Spa
Hotel Spa La Collada
11.4 km
14 min
See map