8.3
Merche
travelled with family
March 2024
Booked on Esquiades.com
The location of the hotel
La ubicación del hotel
The beds and mattresses need updating.
Los colchones de las camas y necesita una reforma.
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5.3
Ismael
travelled with family
March 2024
Booked on Esquiades.com
Cleaning
Limpieza
I asked them for gluten-free beer because there isn't any and I'm celiac and I stayed there for 4 days and they didn't have to laugh in my face... then they bought it and didn't tell me.
Les pedí cerveza sin gluten porque no hay y soy celíaco y me quedada 4 días y les faltó reírse de mí en la cara… después compraron y no me lo dijeron.
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10
Aurelie
travelled with family
February 2024
Booked on Esquiades.com
bedding and spa, close to stores, all-you-can-eat buffet
la literie et le spa mis à disposition, proche des boutiques, le buffet à volonté
car park prices
le prix des parking
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7.7
Irene
February 2024
Booked on Esquiades.com
Good quality buffet (breakfast and dinner). Good attention from the staff. Mattress comfort.
Buffet de buena calidad (desayuno y cena). Buena atención por parte del personal. Comodidad del colchón.
Very dated rooms, sink curtain with a musty smell. Bedroom floor carpet with stains. Uncomfortable pillows.
Habitaciones muy anticuadas, cortina del lavabo con olor a humedad. Moqueta del suelo de la habitación con manchas. Almohadas incómodas.
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7
Empar
travelled with friends
February 2024
Booked on Esquiades.com
The attention of the guy at the reception, on the afternoon shift, the cleanliness, cafeteria service until 24 hours, its location, perfect. It's the 3rd year we've been going.
La atención del chico de recepción, en el turno de tarde, la limpieza, servicio de cafetería hasta la 24h, su ubicación, perfecto. Es el 3° año que vamos.
I think the price of the buffet for dinner in the restaurant is excessive for what it is, €23 for adults and 13 children. Car Park has also increased significantly from one year to the next, no more than €26 per night. The wifi, perfect for WhatsApp, but nothing else.
Creo que el precio del bufet para cenar en el restaurante es excesivo para lo que es, 23 € adulto y 13 niños. El parking también ha subido bastante de un año para otro, nada más que 26€ la noche. El wifi, perfecto para whatsapp, pero nada más.
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8.7
Carlos
travelled with family
January 2024
Booked on Esquiades.com
Breakfast and dinner. Very good. The whole family liked it.
O pequeno almoço e jantar. Muito bons.
Toda a família gostou.
The price of car park in Andorra is always very expensive and Novotel is no exception.
O preço do parque de estacionamento em Andorra é sempre muito caro e no Novotel não é exceção..
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9
ALEJANDRA
travelled with family
January 2024
Booked on Esquiades.com
The location is perfect and the breakfast is very complete. The rooms, although good, would need some renovation. But in general very good.
La ubicación es perfecta y el desayuno muy completo. Las habitaciones aunque están bien, necesitarían alguna reforma. Pero en general, muy bien.
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9.7
Federico
travelled with family
January 2024
Booked on Esquiades.com
We have been customers for many years, we like the location and the food they offer.
Ya somos clientes de muchos años, nos gusta la localización y la comida que ofrecen
The comfort of the sofa bed
La comodidad del sofa cama
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8.3
Manel
travelled with family
January 2024
Booked on Esquiades.com
Pool, rooms
Piscina, habitaciones
The people at the reception are very unfriendly
Las personas de recepción muy poco amables
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6.7
Jorge
travelled with family
January 2024
Booked on Esquiades.com
The quality of the rooms does not correspond to a 4-star hotel, but rather to a 3-star hotel. The floor in the room is carpeted, old and dirty. The bathroom is dated. The sofa bed is uncomfortable and the blankets on the sofa bed were very old.
La calidad de las habitaciones no corresponden a un hotel de 4 estrellas, sino a uno de 3. El suelo de la habitación es de moqueta, viejo y sucio. El baño está anticuado. El sofá cama es incómodo y las mantas del sofá cama estaban viejísimas.
In general the room corresponds more to a 3 star hotel or less.
En general la habitación corresponde más bien a un hotel de 3 estrellas o menos.
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