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Hotel Mu & SPA

Av. de la Cortinada, AD300, La Cortinada
Av. de la Cortinada, AD300, La Cortinada
Map
393 m from the city centre
8.4
Very good
Based on 174 reviews
8.4
Very good
Based on 174 reviews

Check-in times and other important info

About the accommodation

The Hotel Mu 4* is located in the tourist area and around the centre of the city of Ordino, specifically in the area of La Cortinada.

The hotel has a 24-hour reception, ski-guard service, ideal for snow and ski lovers, Wi-Fi connection in main areas and bedrooms, as well as car park (for a fee).

The bedrooms have television, telephone, heating, table-desk and a fully equipped bathroom with shower and hairdryer.

The Spa includes a hot tub, sauna and steam baths. Access to the spa is at an additional cost.

For the winter season and for snow lovers, the closest ski resort is about 10 kilometers away (Arcalis) and we are located about 5 km from the La Massana gondola (Pal-Arinsal), in addition to the gondola from Encamp de Grandvalira, is about 14 km.


Near the accommodation you can find a large number of shops, businesses and places of leisure and entertainment. In addition, just 50 meters away there is a public transport service.

You can also take the opportunity to go shopping, to the shopping capital, since the centre of Andorra la Vella is only 11 km away.

 

Certain services listed in the accommodation description may be of extra charge. Please check with the reception desk upon arrival.

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Accommodation services

Main Areas

24 h reception
Heating
Lift
Adapted for people with reduced mobility

Restaurant

Restaurant
Bar
Breakfast (Buffet)
Gluten-free food on request
Dairy-free milk on request

Main Hotel Services

Meeting Room
Free Ski Lockers
Free Lugagge Room

Pets

Not Pet-Friendly

Services

Garden
Balcony

Car Park

Indoor car park (to be paid at reception)

Baby cribs

Cots available at the hotel (Extra Fee and Request in Advance)

SPA

Spa (for a fee and reservation required)

Wifi and Internet

Free Wi-Fi

Room services

Room Services

TV
Telephone
Hairdryer
Heating
Free Wi-Fi in the rooms
Desk
Safe

Bathroom

Toilet
Shower
Amenities

Our customer reviews

8.4
Very good
Based on 174 reviews
Our customers reviews have been verified
9.7 Reme traveled with friends April 2022 Very friendly staff, we thought that the dinner hours lasted until 10:30 p.m. and we arrived very fair to have dinner at 10 p.m. There were no customers left as it was closing time and they still let us eat there. That deal is what makes you come back to the hotel.
El personal muy amable, creíamos que el horario de la cena aguantaba hasta las 22:30h y llegamos muy justos para cenar a las 22h. Ya no quedaba ningún cliente ya que era la hora de cierre y aún así nos dejaron comer allí. Ese trato es el que hace que vuelvas de nuevo al hotel.
The hotel's Wi-Fi has been a bit cumbersome, if you spent about 10 minutes without using the phone, every time you wanted to use the internet again, you had to connect again, having to fill in the username and password fields.
El wifi del hotel ha sido un poco engorroso, si estabas unos 10 minutos sin utilizar el teléfono, cada vez que querías usar de nuevo internet, había que conectarse otra vez teniendo que rellenar los campos de usuario y contraseña.
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6.7 DomÈnec travelled with family April 2022 location
ubicació
comfort of mattresses, breakfast.
comoditat dels matalassos, esmorzar.
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8.3 David travelled with family April 2022 The quadruple room is quite spacious and clean. The new mattresses.
La habitación cuádruple bastante amplia y limpia. Los colchones nuevos.
The food was pretty good, but lacked a bit of variety.
La comida estaba bastante buena, pero le faltaba un poco de variedad.
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6.7 Alexandre traveled with friends April 2022 * Location close to Arcalís and the environment is very nice. * Correct rooms of space with terrace and quite comfortable beds. * Dealing with customers, very good.
*Ubicació propera a Arcalís i l'entorn és molt bonic. *Habitacións correctes d'espai amb terrassa i llits força comodes. *Tracte amb els clients, molt be.
* You have to pay for everything extra if you take a short-term reservation, SPA that bears the name of the Hotel, is not included. * Long vehicles cannot enter the parking lot because they are scratched. * We had to pull out of bed for a moment and it was very dirty underneath! there was everything. * With the heating off, it was very hot in the room, very uncomfortable to sleep, maybe because it was an afternoon sun room and a stone wall ...
*Has de pagar per tot extra si agafes una reserva de curta durada, SPA que porta el nom del Hotel, no va inclós. *Els vehicles llargs, no poden entrar al parking perquè rasquen. *Vàrem haver d'enretirar el llit durant un instant i a sota estava molt brut! allà hi havía de tot. *Amb la calefacció parada, feia molta calor a l'habitació, molt incomode per dormir, potser al ser habitació de sol de tarde i paret de pedra...
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10 Sara April 2022 excellent staff
El personal excelente
Wifi in room often disconnected
Wifi en habitacion se desconectava a menudo
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8 Higinio traveled with friends April 2022 Cleaning and personal treatment. Homemade food
Limpieza y trato personal. Comida casera
On weekends the food is better. Single room price equal to a double
El fin de semana es mejor la comida. Precio habitacion individual igual q una doble
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7.7 Laura travelled with couple April 2022 good service
Servicio bueno
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9 Ildefonso travelled with couple April 2022 The location, the spaciousness of the room, the services and above all the friendliness of the staff.
La ubicación, la amplitud de la habitación, los servicios y sobre todo la amabilidad del personal.
Sometimes you hear people walking/talking in the hallway and if it's too early they wake you up...
Alguna vez se escucha a la gente que anda/habla por el pasillo y si es muy temprano te despiertan...
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9.3 Pedro Antonio travelled with family April 2022 Clean rooms and very attentive staff.
Limpieza de las habitaciones, y personal muy atento.
The bottle of champagne that was included in my pack. not me. They gave it. WiFi very bad
La botella de champán que venía incluida en mi pack. No me. La dieron. La WiFi muy mala
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9.3 Marcel travelled with couple April 2022 Comfortable mattresses, spa and staff
Matalassos còmodes, la spa i el personal
Maybe it was too hot in the room
Potser feia massa calor a la habitació
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7 Jorge travelled with couple June 2022
10 Carla April 2022
9 Kepa travelled with family April 2022
Our customer reviews
8.4
Very good
Based on 174 reviews
Our customers reviews have been verified
Room facilities

Frequently asked questions about Hotel Mu & SPA

Where can I park at Hotel Mu & SPA?

If you stay at Hotel Mu & SPA you have the following parking possibilities (subject to availability):
  • Paid Indoor parking

Does the Hotel Mu & SPA have wifi connection?

The Hotel Mu & SPA offers free Wi-Fi throughout the hotel.

Can I stay with a pet at Hotel Mu & SPA?

Pets are not allowed at Hotel Mu & SPA.

Is there children's cots available at Hotel Mu & SPA?

The Hotel Mu & SPA has cots available with direct payment at the hotel (you must request before you start your trip).

What can I do at Hotel Mu & SPA?

The Hotel Mu & SPA has the following activities available (some may be for a fee).
  • Spa for a fee

Does the Hotel Mu & SPA have a 24h reception?

Yes, Hotel Mu & SPA has a 24-hour reception.

Is there heating in Hotel Mu & SPA?

Yes, Hotel Mu & SPA has heating in the common areas.

Is @Hotel Mu & SPA adapted for people with reduced mobility?

Yes, Hotel Mu & SPA is adapted for people with reduced mobility.